Frequently asked questions
Everything about the Ocean Yoga app: getting started, your account, membership and billing, and how the practice works.
Getting started
Your personal yoga studio on your phone. It builds a yoga plan around your goals and gives you a library of classes, meditation with calming soundscapes, and live online workshops with Ocean Yoga teachers.
It's made by the team behind the Ocean Yoga studio in Kenting, where more than 800 students practiced between 2021 and 2025.
Ocean Yoga is available for iPhone. An Android version isn't available yet; join our list on the home page and we'll let you know if that changes.
English and Traditional Chinese. The app follows your phone's language, and you can switch at any time on the welcome screen or under Profile → Language.
No. Classes range from beginner to advanced, and your plan takes your activity level into account. If you're new, start gently and take rests whenever you need them.
A mat and enough space to stretch out in every direction. For meditation, any comfortable seat works. Classes stream over the internet, so you'll need a connection; Wi-Fi is best.
Your account
Open the app and sign up with your email and a password, or use Sign in with Apple (or Google or Facebook, where shown). Creating an account and building your plan is free.
On the log in screen, tap Forgot password? and enter your email. We'll send a 6-digit code that works for 15 minutes. If it doesn't arrive, check your spam folder or ask for a new code.
Go to Profile → Account settings. You'll need your current password to change your email. If you signed up with Apple, Google or Facebook, you can add a password there so you can also log in with your email.
Go to Profile → Delete Account. This permanently deletes your account, saved videos, progress and schedule. You can also email us at hello@oceanyoga.com.tw and we'll do it for you.
Deleting your account doesn't cancel an App Store subscription, so please cancel that first (see below).
Membership and billing
Creating an account and building your plan is free. Classes, meditations and workshop booking come with a membership, billed monthly or yearly through the App Store. You'll see the price in your local currency in the app before you subscribe.
New members can start with a free trial, and the app shows its length before you begin. You won't be charged during the trial. When it ends, your membership starts automatically unless you cancel at least 24 hours before the trial ends.
On your iPhone, go to Settings → [your name] → Subscriptions → Ocean Yoga → Cancel Subscription. You can also get there from Profile → Subscription in the app.
Cancel at least 24 hours before your renewal date to avoid being charged for the next period. You keep access until the end of the period you've paid for.
Payments are handled by Apple, so refunds are too. You can request one at reportaproblem.apple.com.
Yes. Go to Settings → [your name] → Subscriptions → Ocean Yoga on your iPhone and choose the other plan. Apple handles when the change takes effect.
Make sure you're logged in to the same Ocean Yoga account you subscribed with, then open the subscription screen and tap Restore purchases while signed in to the same Apple ID. Your membership is linked to your Ocean Yoga account, so it follows you to any iPhone you log in on.
Still stuck? Email us at hello@oceanyoga.com.tw.
Your practice
When you sign up, the app asks about your goal, your activity level, the style you enjoy and how you like to train. It turns your answers into a three-month program and places classes on your calendar, with short meditations on some of the days in between. You'll find it on the Today tab.
A meditation timer: choose a length and a soundscape, such as ocean, forest or singing bowl, and sit with a watercolor scene as the minutes pass. There are also guided meditations. Your history and streak show how your practice is adding up.
Find upcoming workshops under More → Workshops and book a place (a membership is required, and places are limited). With workshop reminders on, the app reminds you 30 minutes before the start, and you join through the link in the app. If you can't make it, cancel your booking so someone else can join.
Go to Profile → Notifications to turn on a daily reminder at the time you choose, and reminders for workshops you've booked. If nothing arrives, check that notifications are allowed for Ocean Yoga in your iPhone's Settings.
Yoga suits most bodies, but please check with your doctor before starting if you're pregnant, recovering from an injury or surgery, or have a medical condition. Stop if anything hurts. Our Terms of Use have more on health and safety.
Privacy
The basics needed to run your account and practice: your name, email, plan, and the classes and meditations you complete. We don't sell your data, show ads, or track you across other apps. Our Privacy Policy has the details.
Ocean Yoga beyond the app
Yes. We offer private sessions, retreats, specialized yoga, sound healing and partnerships across Taiwan. Get in touch to arrange something.